Effective Team Communication with Prospective Cosmetic Patients
When speaking to a prospective cosmetic patient, it is important to stage a frame of mind that allows the individual to understand and see the benefits of the call or consultation. This is best done by using the PUMC’s Vocabulary of A Winning Cosmetic Team.
Vocabulary of a Winning Cosmetic Team
When choosing your words, use this not that!
More persuasive terms your team should utilize to help prospective cosmetic patients Realize and Re-assure:
- Goal
- Dream
- Need
- Confidential
- Anonymity
- Privacy
If you start using this persuasive language, you find that prospective patients are more responsive during a call or consultation.