Boost Cosmetic Patient Conversions: Customized 3-4 Hour Training For Phone And In-Person Consultations
Convert phone and email inquiries into paid consultations and turn consultations into paid services.
Top Benefits Of PUMC’s Customized Staff Sales Training For Boosting Performance
Here’s a comprehensive list of PUMC’s Customized 3-4-hour Staff Training benefits:
- Accurately Identify Caller Needs
- Effectively Present Services and Credentials
Manage Fee Quoting and Patient Financing Concerns- Convert Enquiries Into Paid Consultations
- Minimize Consultation Cancellations
- Track and Follow-Up on Leads
- Verify Candidate Suitability for Procedures
- Reassure Patients of Their Choice…Your Practice!
- Schedule Services Efficiently
- Address Questions and Overcome Objections
- Preparing for Google Ads – PPC AdWords shoppers
Increase Cosmetic Enhancement Clients With Professional Reception And Consultation Training
Who can Benefit from PUMC’s Online Sales Training?
PUMC’s 3-4-hour Staff Sales Training is designed to enhance the skills of various roles within the aesthetic and medical industry, including:
- Front desk staff
- Medspa sales
- Plastic surgery sales teams
- Aesthetic/Cosmetic medical staff
- Marketing staff
Enhance Your Medical Practice With Our Proven Team Approach
Improve Patient Engagement and Satisfaction with Comprehensive Staff Training
At PUMC, we recommend that every staff member who interacts with patients – whether by phone, email, or in-person consultation – completes our specialized 3-4-hour staff training program.
Why Consistent Training Matters
In today’s fast-paced environment, where patients often research and make decisions from their mobile devices, having just one trained salesperson is not enough! Ensuring that all staff members are on the same page with consistent messaging and skills is crucial for maintaining high standards of patient care and satisfaction.
PUMC’s Customized 3-4-Hour Staff Training Process
When you schedule your customized training program, you will complete a questionnaire to outline your training goals. Our program is then tailored to thoroughly prepare your team and help you achieve these objectives.
Benefits of PUMC’s Staff Training
Regardless of their prior experience, all participants will leave our training sessions better prepared and more motivated. They will be equipped to work cohesively as a team, enhancing their ability to engage with patients and improve your practice’s performance.
Get Tangible results and increased cosmetic enhancement Sales
After PUMC’s customized 3-4-hour staff training program, your staff will be able to:
- Close More Leads: Your trained staff will excel in:
✔ Working cohesively as a sales team
✔ Selling services at premium rates to discerning shoppers
✔ Converting low-ticket shoppers to high profit services
✔ Adhering to best practices for ethical phone sales and in-person consultation closes - Understand Shopper Motives: Participating staff will learn the techniques to uncover the reasons behind inquiries and successfully book paid consultations.
- Professional Communication: PUMC experts will teach your staff how to communicate professionally in every step of phone interactions and in-person consultations.
- Effective Follow-Up Techniques: Your staff will be given insights on using email, text, and online 5-star reviews to follow up with unclosed leads and upsell existing clients.
- Ongoing Support: Receive training, spot-check monitoring, tracking, and follow-up as needed.
Optimize Your Small Team’s Skills With PUMC’s 1-Hour Online Training Courses!
Do you only have one or two staff members to train? Our 1-hour online training courses are perfect for you! Enhance your team’s skills efficiently and effectively.
We currently offer the following 1-hour online courses:
PUMC’s Unmatched Credentials
The staff training experts for cosmetic practices
“Greg, Lou and the PUMC team have been a huge support in training our staff. The financial investment that Dr. Prasad has made in our Google Ad words and Social Media Marketing would be worthless if Greg had not taken the time to coach myself and our team….”
PUMC, 30+ years ago, pioneered communication skills development and consultation closure trainings in the aesthetic services industry. During that period, we have constantly updated our methods, training techniques and database of the most current procedures in demand and current events in the aesthetic services industry.
Proven Results: PUMC has experience with training over 5,000 staff members representing more than 1,000 cosmetic specialists around the world. Our senior account executive, Lou Haggerty, who will conduct the training is not only experienced in training but has worked in offices such as yours performing the jobs for which your staff should be responsible.
Knowledge, Expertise, & Experience: You will not be required to spend your valuable dollars on teaching the PUMC team about cosmetic services, appropriate fees, protocol, staff interaction, medicine, practice management or what is happening in your society. Members of our team regularly speak and draft authoritative articles about cosmetic surgery trends, marketing, and sales training. We specialize in the cosmetic services/surgery industry and customize staff training (all levels…front and back office) to your specific goals and needs to address and focus on the key issues that will produce results and improve your practice’s bottom line and staff compatibility.
Email us or call 1-323-756-8371 if you have any questions about Staff Training!
Contact PUMC online today!