Staff Tune-up For Holiday Phone Shoppers

Are you frustrated and burnt out with a lot of calls but few booked appointments?  Are the dollars you invest in marketing getting results?  Does every member of your staff feel comfortable speaking to callers and closing on the phones?  Does your staff have the skills and knowledge to close those tough calls?

If you think your closure rate could use a “tune up” this one hour online tutorial might be just what you need.  Join us on one of our sessions and learn about how your staff can benefit from:

• Learning advanced skills to identify the “shoppers” from the “buyers”
• Smart tips on how to quickly and efficiently qualify shoppers
• Improving the technique in fee quoting with comfort and conviction
• Discovering methods to convert reluctant callers into your Medical spa services
• Gaining tips on improved follow up techniques to reduce your no-show ratio

You pay a lot to get the phones to ring, but are the callers closing to consultations?  The PUMC online tutorial will help you answer those questions.  We will cover:

• How to qualify the callers and close consultations quicker
• How to discover and use information on the trends of booked consultations
• Converting reluctant callers into enthusiastic consultations
• Creating follow up opportunities on un-closed consultations
• Relationship building for creating positive referrals.

Learn How to Make Every Call Count!

Bookmark our site for future Online Tutorial dates on this topic.  Or call us today at 323-756-8371 to find out about our Consultation Closure Training seminars or on-site staff training services.