As beautification specialists, plastic surgeons, cosmetic surgeons, cosmetic dermatologists, and MediSpa operators you realize there is fierce competition for new cosmetic patients or clients. As a result, well-trained staff members hold the key to your practice success! All office personnel including Receptionists, Patient Care Coordinators, Aestheticians, Practice Managers and MediSpa staff require the highest quality of ongoing training.

No team member should be exempt from the need to know how to effectively close a new patient/client inquiry into an appointment or referral for surgery via phone, e-mail, or in-person office visit. Our training helps to increase your staff’s closure rate by at least one additional new procedure per week! This will help improve your earning capacity and avoid profit loss.

One closed major procedure
equals $3,000 to $4,500!

PUMC’s training will teach your staff how to expertly communicate with current and future patients on the phone, in the office, and over the Internet. When they have the combination of training by you and PUMC’s professionals, each staff member will excel in serving the needs of your practice, and the needs of your patients! PUMC will inspire your staff how to do more than sell surgeries to patients, we teach them the art of closing and converting with compassion and caring.

The PUMC Motto is: “An investment in your staff benefits your practice”

• Receptionists

• Practice Managers

• Patient Care Coordinators

• Patient Coordinators

• MediSpa Staff

• Medical Spa Personnel

• Aestheticians and Nurses

• Cosmetic Surgeons

• Plastic Surgeons

• Physician Assistants

• Nurse Practitioners

• Cosmetic Specialists  

Learn from the leading professionals!

1 Also known as medical spa, medical spas and medi spa including a franchise but not to be confused with Day Spa